Service Tiers
Service Tier Overview
DCP offers four service tiers designed to meet different compliance, performance, and infrastructure needs:
| Tier | Name | Best For |
|---|---|---|
| A | Regulated | Government and regulated industries requiring FedRAMP certification |
| B | Enterprise | Organizations needing guaranteed cloud-provider infrastructure |
| C | Edge | Sensitive workloads requiring encrypted storage at the edge |
| D | Public | Cost-effective general-purpose workloads |
Tier Details
Tier A: Regulated
Best for: Government agencies, healthcare, financial services, and organizations with strict regulatory requirements.
Key features:
- FedRAMP certification compliance
- Highest security standards
- Dedicated infrastructure
- Compliance auditing and reporting
- Suitable for: HIPAA, GDPR, PCI-DSS workloads
Tier B: Enterprise
Best for: Organizations running production workloads on cloud-provider infrastructure who need guaranteed vendor resources.
Key features:
- Guaranteed cloud-provider infrastructure (AWS, Azure, GCP)
- Enterprise-grade SLA and support
- Predictable performance
- Suitable for: Production applications, mission-critical systems
Tier C: Edge
Best for: Organizations with sensitive data requiring edge computing capabilities and encrypted storage.
Key features:
- Edge computing infrastructure
- Encrypted storage at the edge
- Lower latency for edge-sensitive workloads
- Distributed node architecture
- Suitable for: IoT, real-time processing, edge analytics
Tier D: Public
Best for: Development, testing, and general-purpose workloads where cost efficiency is a priority.
Key features:
- Cost-effective pricing
- Distributed network infrastructure
- Suitable for: Development, staging, non-critical workloads, learning
Choosing Your Tier
Consider these factors when selecting a service tier:
- Compliance Requirements: Are you subject to regulatory requirements?
- If yes → Tier A (Regulated)
- If no → Continue to next question
- Infrastructure Preference: Do you require specific cloud-provider infrastructure?
- If yes → Tier B (Enterprise)
- If no → Continue to next question
- Data Location: Do you need edge computing or distributed data storage?
- If yes → Tier C (Edge)
- If no → Tier D (Public) is likely the best fit
- Budget: Cost considerations
- Most cost-effective → Tier D (Public)
- Premium requirements → Tier A, B, or C
Changing Your Tier
Your cloud provider can assist you with tier selection and migration between tiers if your requirements change. Contact support for tier upgrade or downgrade options.